Employment

The Seattle Symphony employs a talented and dedicated administrative staff.

We only accept applications for open positions as listed below.

Corporate Development Intern
Graphic Design Intern
Graphic Designer
Major Gifts Officer (Campaign)
Part-Time Patron Sales and Service Representative
Part-Time Soundbridge Discovery Coordinator
Part-Time Ticket Services Representative
Public Relations Manager


Corporate Development Intern

Position Overview: The Corporate Development Intern will report to the Corporate Development Manager. She/he will be assisting the Corporate Development Manager through work on a variety of projects related to the overall fundraising from corporations.

BEGINNING AND END DATES OF INTERNSHIP PERIOD: February - April 2015. Must commit to a 3-month unpaid internship experience working at least 10-15 hours per week. Must have reliable transportation to Benaroya Hall in downtown Seattle.

LEARNING OBJECTIVES:
At the end of this period (above) the intern will have learned:
• Characteristics of a nonprofit organization and the role of fundraising
• Introductory understanding of fundraising, event management, and corporate partnerships
• Introductory knowledge of Tessitura
• Other desired learning objectives can be negotiated

Reports to: Senior Manager of Special Events & Corporate Development

Supervises: N/A

Primary Responsibilities:

  • Perform basic administrative tasks such as data entry, analysis and filing to the development department
  • Monitor and assist with corporate tracking updates in database
  • Assist with management of mailings and contacts
  • Assist with calling and scheduling meetings
  • Follow up on event invitations and track guest lists
  • Participate in drafting gift acknowledgements
  • Provide on-site support for Seattle Symphony events (evening and weekend hours required at times)
  • Other duties as assigned

Qualifications:

  • Outstanding writing, communication, and customer service skills
  • Strong computer skills (MS Word and Excel), experience with Tessitura software is helpful but not necessary
  • An interest in classical music or the arts is desirable
  • Attention to detail

Apply to: jobs@seattlesymphony.org Deadline for submission is January 31, 2015.

Position: Unpaid internship




Graphic Design Intern

Position Overview: The intern will work with the Graphic Design department to gain real-world experience at a major symphony orchestra. This task-oriented, part-time, unpaid internship is 16-20 hours per week with flexibility for class schedules. Schedule must allow for minimum two 8 hour days a week. No telecommuting. Resumes without portfolios/design samples will not be considered.

Minimum commitment of 12 weeks taking place between mid-January and late-April.

DEGREE AND ACCESSIBILITY OF SUPERVISION: Work independently and with team. Meet to assign projects daily; supervisors welcome questions.

LEARNING OBJECTIVES:
At the end of this period (above) the intern will have learned:
• Characteristics of a nonprofit organization and the role of graphic design in a arts nonprofit organization
• Introductory understanding of graphic design as a career as well as the basics of how to develop a cohesive marketing campaign materials
• Knowledge of the everyday workings of a nonprofit including an understanding of a professional office environment

Reports to: Art Director

Primary Responsibilities:

  • Assist the graphic design / marketing departments in preparation of 2014–2105 and 2015-2016 Seattle Symphony season campaign materials including print and digital advertising to achieve the audience development goals of the Seattle Symphony
  • Work with careful attention to deadline and budget
  • Maintain design standards for the organization and work with others to ensure consistency of brand standards
  • Provide additional departmental support as needed

Qualifications:

  • In pursuit of an Associate or Bachelor degree in design or related field
  • Working knowledge of Adobe Creative Suite (CC) within a Mac environment including Photoshop, Illustrator, and InDesign required. Web experience helpful
  • Working knowledge of Microsoft Word, Excel and Outlook
  • Working knowledge of design and typography principles and practices
  • Excellent communication, written, verbal and interpersonal skills
  • Ability to work on own initiative and meet deadlines
  • Attention to detail

Apply to: Application deadline is January 6, 2015. Submit resume, PDF of design samples, and expected learning objectives to jobs@seattlesymphony.org

Position: Unpaid Intern




Graphic Designer

Position Overview: Our in-house graphic designer is responsible for creating design solutions with a high visual impact for print, advertising, marketing and fundraising materials. This person will work with the Art Director to become a design ninja in the creation and production of promotional materials for the Seattle Symphony.

Reports to: Art Director

Supervises: N/A

Primary Responsibilities:

  • Work with the Art Director and Director of Marketing on design and production work that include designing brochures, ads, publications, posters, web assets and more
  • Work with the Art Director to ensure consistency of the brand standards
  • Work with careful attention to detail, timeline and budgets
  • Collaborate with vendors (printers, illustrators, photographers) to complete projects on deadline
  • Follow projects through from concept to completion

Qualifications:

  • College degree in graphic design, fine art and a minimum of 2-5 years of prior agency or in-house work experience
  • Excellent communication skills; ability to successfully communicate ideas, concepts, timelines
  • Proficiency of Adobe Creative Suite (CC) within a Mac environment including InDesign, Illustrator, and Photoshop required; web experience helpful
  • Knowledge of graphic design theory, typography, layout, and color theory, as well as print production process required
  • Must be a dedicated team player with a positive attitude
  • Must be self motivated and take initiative
  • Ability to organize, prioritize and manage multiple projects on short deadlines
  • Excellent organizational skills and ability to work in a deadline oriented environment
  • Experience managing /collaborating with vendors (printers and others)

Apply to: Please submit resume and PDF of design samples to jobs@seattlesymphony.org. Deadline is January 30, 2015

Position: Full-Time




Major Gifts Officer (Campaign)

Position Overview: Reporting to the Campaign Director, the Major Gifts Officer will be responsible for the management and growth of a portfolio of donors supporting Seattle Symphony’s campaign and annual fund at the five, six and seven figure level.

The successful candidate will be a professional who is sensitive, tactful, confident and patient, with a strong work ethic. The position requires someone who thrives on challenges, works well under pressure, is a good communicator, is a self-motivated team player, is well organized and is an expert at multi-tasking. The successful candidate will be able to take direction, exercise good judgment and grasp standard office technologies easily. An interest in classical music is desirable.

Reports to: Campaign Director

Supervises: N/A

Primary Responsibilities:

  • Responsible for the strategy, implementation, and management of a portfolio of individual donors
  • Identify, qualify, cultivate, solicit and steward, a portfolio of approximately 100 donors to secure Campaign, Annual Fund, Planned Giving, Leadership, and Special Project gifts. Secure new donors and increase contributions from renewing donors to assist in achieving the overall objectives of the organization
  • Work closely with the Campaign Cabinet and Development Committee of the Board to enable effective personal solicitation of prospects by committee members. This may include initiating committee recruitment, training, support and guidance
  • Participate in donor cultivation and stewardship at concerts, receptions and any other events
  • Participate in development and production of collateral materials
  • Assiduous use of Tessitura (data management software)
  • Help to grow the Musical Legacy Society (the SSO’s planned giving society)
  • Steward planned giving donors and their estates

Qualifications:

  • Bachelor’s Degree in music or arts management with minimum 5+ years individual/major gifts fundraising experience
  • Proven ability to work with Board members and representatives in the funding community
  • Excellent interpersonal skills
  • Exemplify ethical standards of professional fundraising
  • Exceptional verbal and written communication skills
  • Excellent listening skills
  • Knowledge of planned giving vehicles
  • Strong analytical skills; well-organized, detail oriented, and able to meet deadlines
  • Availability for work outside of typical office hours, including evenings and weekends
  • Desirable: Experience using Tessitura, Raiser’s Edge or other fundraising software and knowledge of the Seattle business and social community

Apply to: Please send cover letter and resume to jobs@seattlesymphony.org. Application deadline is February 1, 2015. No phone calls please.

Position: Full-time




Part-Time Patron Sales and Service Representative

Position Overview: This part-time position supports the Seattle Symphony Sales and/or Fundraising Campaigns.

Reports to: Senior Sales and Patron Services Manager

Supervises: N/A

Primary Responsibilities:

  • Sell performance subscriptions, special event and holiday concert tickets and/or solicit donations to a variety of previous and prospective Seattle Symphony patrons in a helpful, friendly and accurate manner
  • Responsible for learning and using the procedures outlined in training/ orientation concerning lead management, deadlines and customer services. Participate in all training sessions
  • Meet both individual and team subscription and/or fundraising goals. This person must sell an average of $50 per hour in revenue per week to maintain employment
  • Proactively provide current subscription, special event and holiday concert information to patrons
  • Support the customer service policies of the Seattle Symphony by solving patron problems and special needs in a courteous and efficient manner
  • Update information on patron accounts
  • Support ticket sales and/or donations operation through use of ticketing and phone systems
  • Other duties as assigned by the Senior Sales and Patron Services Manager

Qualifications:

  • This position requires strong communication and interpersonal skills, the ability to follow directions, and willingness to work in a fast paced environment
  • Must be able to complete all sales calls in the manner and time indicated
  • Ability to work 16 to 28 hours per week, including alternate Saturday mornings. Shift hours are 9am to 1pm, 1pm to 5pm, and 5pm to 9pm, Monday through Thursday, and 10am to 2pm on Saturdays
  • Previous sales, customer service and/or fundraising experience in a non-profit organization preferred

Apply to: jobs@seattlesymphony.org or fax to (206) 215-4701 or call Gail Martin Burkett at (206) 215-4718

Position: Part - Time, 16-28 hours/week




Part-Time Soundbridge Discovery Coordinator

Position Overview: The Soundbridge Discovery Coordinator is an outgoing, friendly and enthusiastic individual who acts as the public face of Soundbridge and works to create a welcoming, accessible, safe and secure environment. Basic knowledge of orchestra instruments is important to help visitors explore and interact with the space while ensuring the safety of visitors and the security of the objects and exhibits.

Reports to: Education and Community Manager

Supervises: N/A

Primary Responsibilities:

  • Provide excellent and friendly customer service. Discovery Coordinators are expected to welcome guests; respond to guest inquiries in person, over the phone and email; provide information about Soundbridge and Seattle Symphony programs and events.
  • Process sales and records accurately in Tessitura - track attendance, sales and class visits.
  • Soundbridge maintenance: maintain the gallery by keeping it orderly, putting instruments in their proper location and keeping instruments tuned and clean and reporting any damage to a supervisor.
  • Facilitate instrument exploration – provide assistance to Soundbridge guests by demonstrating how to play instruments or by telling them facts about the instruments or the culture they are from. Care for the safety of both guests and instruments by monitoring the use and activities of guests by asking them to respectfully interact with the instruments.
  • Time Commitment - Soundbridge Discovery Coordinators are needed during all hours of Soundbridge operation. Discovery Coordinators are expected to work a minimum of 2-4 shifts per week, preferably the same shift every week. Attendance at monthly staff meetings required. Evening and weekend availability a plus.

Qualifications:

  • College degree and/or equivalent years of experience
  • Must be friendly and have strong attention to detail
  • Ability to communicate effectively with visitors, staff, volunteers and musicians
  • Ability to problem solve and interpret written and verbal instructions
  • Enjoy working with people – especially children
  • Willingness to become actively involved in the Soundbridge programs

Apply to: jobs@seattlesymphony.org or fax to (206) 215-4701

Position: Part-Time




Part-Time Ticket Services Representative

Position Overview: This is a part-time 21 to 28 hours a week position that supports the various aspects of Seattle Symphony and Benaroya Hall ticketing processing and procedures.

Reports to: Ticket Office Sales Manager

Supervises: n/a

Primary Responsibilities:

  • Process subscription and single ticket purchases and exchanges in person, by phone, mail, internet and fax in a helpful, friendly, accurate and timely manner
  • Be aware of and provide current information to all patrons in a proactive manner for all events at Benaroya Hall, which include Seattle Symphony performances, Live @ Benaroya Hall concerts, National Geographic Live lectures and various rental shows
  • Support Benaroya Hall/Seattle Symphony customer service policies by solving patron problems and special needs in a courteous and diplomatic manner
  • Staff day of show concert box offices as needed including ticket sales, will-call, providing ticket replacements and receipt of donated tickets
  • Responsible for accurate sales reconciliation
  • Participate in all training sessions in a positive, willing and thoughtful manner
  • Other duties as assigned

Qualifications:

  • Strong communication and interpersonal skills, the ability to prioritize, and the desire to work in a fast pace environment
  • Ability to complete all tasks on schedule, thoroughly and accurately
  • Excellent customer service skills required
  • Computer experience in Microsoft Word, Excel, Tessitura and TicketMaster desired
  • Willing to work flexible hours
  • Previous ticket office experience a plus

Apply to: jobs@seattlesymphony.org or fax to (206) 215-4701

Position: Part-Time




Public Relations Manager

Position Overview: Do you have a passion for symphonic music as well as connections with national and international classical music journalists? The Seattle Symphony is seeking a Public Relations Manager to implement local, national and international communications strategies.

Reports to: Vice President of Communications

Supervises: None

Primary Responsibilities:

  • Plan and execute publicity campaigns that achieve organizational goals as outlined in the annual communications plan
  • Proactively develop relationships with press contacts, creatively develop story ideas and actively pitch to print, radio, television and online media. Arrange for and support artist interviews and other press opportunities. Coordinate review tickets
  • With VP of Communications, regularly consult with national PR firm and assist with carrying out national and international press plans
  • Write press releases, concert advisories, monthly calendars and media alerts
  • Manage media database and news distribution process through online systems
  • Responsible for online and physical press kits, and press clipping files
  • Evaluate press coverage and prepare bi-weekly and monthly reports of press clips for internal reporting purposes
  • Supervise summer intern in special projects and procuring up-to-date artist press kits
  • Represent the Seattle Symphony at performances and community events, assisting press and photographers, and assisting patrons
  • Direct media in adhering to audio/visual media rules as defined in the musicians’ agreement
  • Special projects as assigned

Qualifications:

  • B.A. in English, communications, public relations, journalism or related field
  • Minimum 5 years work experience in public relations preferably for a non-profit performing arts organization
  • Exceptional written and verbal skills required
  • Experience successfully pitching stories required
  • Knowledge of classical music and relationships with national and international classical music press desired
  • Solid interpersonal and organizational skills with strong attention to detail
  • Ability to work within deadlines and multi-task
  • Knowledge of Word and Excel required; experience with Vocus/Cision a plus
  • As a spokesperson of the organization, utmost discretion is required

Apply to: Submit cover letter and resume to jobs@seattlesymphony.org or fax to (206) 215-4701

Position: Full-time salaried position with benefits.




Seattle Symphony is an Equal Opportunity Employer.