© 2012–2013 Seattle Symphony. All rights reserved. Seattle Symphony and Benaroya Hall names, images and other indicia identifying our products and services are proprietary marks of the Seattle Symphony and Benaroya Hall.
The Seattle Symphony is committed to protecting the privacy of our patrons.
Information We Collect
The Seattle Symphony's website does not automatically collect personal information about you. We may collect and maintain certain information about you if you elect to provide it to us. For example, you may provide information to us when you order tickets or make purchases or donations on our website; when you purchase tickets through our box office; or when you request to receive email communications about our performances and programs. The types of information we might collect include, but are not limited to: name, address, city, zip code, email address, phone number, credit card number & expiration, and your interests relating to the Seattle Symphony.
The Seattle Symphony's website uses browser "cookies" in order to conduct its online transactions. Cookies are sets of information stored on your computer that help you interact with the website. Cookies can store tracking data about your browsing activity (such as registration, shopping cart contents, or web pages visited), but cannot access any personal information from your browser and do not allow third parties to access any of your customer information. If you do not want your computer to receive a cookie, or if you want your browser to notify you before receiving a cookie, you can configure your browser to do so by changing the cookie options in your browser's "Options" or "Preferences" menu. Please note that disabling cookies may limit your ability to use all of the features of the Seattle Symphony's website.
How We Use Information We Collect
We use the information we collect for a variety of purposes, including, but not limited to, the following: completing your online purchases or other transactions; providing you with information you request; notifying you of Seattle Symphony and Benaroya Hall performances, events or programs we think you might find of interest. When you buy a ticket to a National Geographic Live! lecture or series, we will provide your mailing address, phone number and email address to National Geographic Society, who may use your information to inform you of products or services offered by National Geographic, its affiliates and licensees.
Phone Numbers and Email Addresses: We will not trade or sell your phone number or email address to any other business or organization. Your email address and phone number are collected only for ticket and merchandise processing and tracking purposes, and to communicate with you about your tickets or other offerings. If you provide your email address and opt-in to our list, you will receive bi-monthly email newsletters with advance performance and ticket information, special offers and event opportunities, and the Seattle Symphony news. You may also receive occasional special-subject emails.
Mailing Address Information: The Seattle Symphony collects mailing address information primarily to inform our patrons about performances, ticket purchasing opportunities, and special events and offers. We may also use our mailing and phone lists to ask for your support for our Annual Fund campaign. We do not rent or sell our mailing lists to commercial businesses. Occasionally, we trade our mailing lists with other arts and non-profit organizations. We do not trade phone numbers or email addresses.
Other Uses: The Seattle Symphony may disclose information about you as required to comply with any law, regulation, or legal request; to protect the rights, property, and safety of the Seattle Symphony, our customers, or others; and/or to cooperate with any law enforcement investigation.
If you do not wish to receive updates and information from the Seattle Symphony, you may opt out by emailing us at: firstname.lastname@example.org. You may also call us at: 206.215.4700. Or you may write to us at: Seattle Symphony, P.O. Box 21906, Seattle WA, 98111-3906. When you contact us, please let us know if you do not wish to receive mail, phone calls, or emails or have your mailing information traded to other arts or non-profit organizations.
The Seattle Symphony makes every effort to ensure the security of its network and systems. For your Internet security we have an industry standard 128-bit Secure Socket Layer (SSL) encryption. All customer personal information and financial transactions are encrypted over our SSL connection.
Ticket Reseller Policy
In the interest of maintaining high-quality customer service, and providing reasonably priced tickets to everyone in our community, the Seattle Symphony does not offer group discounts or any other discount to individuals associated with third-party ticket resellers. The Seattle Symphony reserves the right to refuse tickets to anyone considered to be purchasing tickets for resale. While we understand that patrons might occasionally need to sell tickets for concerts they are unable to attend, such sales must be at face value. The Seattle Symphony encourages patrons with extra tickets to contact the ticket office to exchange the tickets to other performances or donate for resale.